Asset ID:	1-72-1008091.1
Update Date:	2009-09-22
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1008091.1 :   vxvm 3.5/4.0/4.1 hangs during install on systems with a Sun StorEdge[TM] 3310 running firmware rev 325W  


PreviouslyPublishedAs
211134

Symptoms
Veritas Volume Manager VXVM versions 3.5MP3, 4.0 and 4.1 will fail to install if the system has a Sun StorEdge[TM] 3310 (SE3310) RAID storage array running firmware 325W attached.
SE3310 firmware revision 325W encounters bugs " Bug ID: 6180281: vxa5kchk hangs with SE3310 RAID attached", this bug causes the installation of Veritas Volume Manager VXVM versions 3.5MP3, 4.0 and 4.1 to hang. VXVM version 3.2 will install with out error.

This issue is caused by a code change in VXVM 3.5MP3 sun Patch ID: 116697-02 for Veritas incident 213688:vxddladm addsupport hung is SES driver while installing (sun Bug ID: 4985749, Bug ID: 4940978).

The installation will hang in vxddladm. A core taken during the hang will show the following:
SolarisCAT(vmcore.0)> proc tree 1566
218   /usr/sbin/inetd -s
  447   in.telnetd
    449   -ksh
      482   ../perl/bin/perl -x -S -I./scripts/install
-I../perl/lib/5.8.0/sun4-solaris -I.
        1276  ../perl/bin/perl -x -S -I./scripts/install
-I../perl/lib/5.8.0/sun4-solaris -I.
          1302  sh -c /usr/sbin/pkgadd -a
/var/tmp/installsfora1109091217/adminfile -d /var/tmp
            1303  /usr/sbin/pkgadd -a
/var/tmp/installsfora1109091217/adminfile -d /var/tmp/insta
              1304  /usr/sadm/install/bin/pkginstall -a
/var/tmp/installsfora1109091217/adminfile -
                1326  /sbin/sh
/var/sadm/pkg/VRTSvxvm/install/postinstall
                  1566  /usr/sbin/vxddladm addsupport all

==== user thread: 0x30003836e20  pid: 1566 ====
cmd: /usr/sbin/vxddladm addsupport all
t_wchan: 0x300047828b8  sobj: semaphore (from genunix:biowait+0x60)
t_stk: 0x2a1004abaf0  sp: 0x2a1004aaac1  t_stkbase: 0x2a1004a8000
t_pri: 58(TS)  pctcpu: 0.097632  t_lwp: 0x30003c41ba0  machpcb:
0x2a1004abaf0
t_procp: 0x300043f2aa0  p_as: 0x30002473608  hat: 0x3000005b150  cnum:
0x1aea
  size: 2367488  rss: 1728512
last cpuid: 1
idle: 14532 ticks (2 minutes 25.32 seconds)
start: Wed Nov  9 06:27:51 2005
age: 149 seconds (2 minutes 29 seconds)
stime: 164166 (2 minutes 25.32 seconds earlier)
syscall: ioctl (0xffbefb41, 0xffbefa24, 0xffbefa34)
tstate: TS_SLEEP - awaiting an event
tflg:   none set
tpflg:  TP_TWAIT - wait to be freed by lwp_wait
tsched: TS_LOAD - thread is in memory
        TS_DONT_SWAP - thread/LWP should not be swapped
pflag:  SLOAD - in core
        SULOAD - u-block in core
pc: 0x100cde30  genunix:sema_p+0x138:   call    unix:swtch
genunix:sema_p+0x138 (0x300047828b8, 0x10424590, 0x1, 0x10430d00,
0x104732d8, 0x300047828b8)
genunix:biowait+0x60 (0x300047827f8, 0x300047827f8, 0x1041bddc, 0x2000,
0x405dc, 0x2a1004ab508)
genunix:default_physio+0x2e0 (0x24, 0x300047827f8, 0x7fffffffffffffff,
0x30002473608, 0x1012e1ec, 0x2a1004ab6b8)
genunix:physio+0x20 (0x78311934, 0x300047827f8, 0xffffffffffffffff,
0x40, 0x1012e1ec, 0x2a1004ab6b8)
ses:ses_uscsi_cmd+0x3d4 (0x40, 0x40588, 0x300047827f8, 0x100001,
0x100001, 0x30002fded70)
ses:ses_ioctl+0x58c (0x4c9, 0x4c9, 0x40588, 0x30002fdece0, 0x40588, 0x0)
genunix:cdev_ioctl+0x40 (0x3500000061, 0x4c9, 0x40588, 0x100001,
0x3000105f928, 0x2a1004abaec)
specfs:spec_ioctl+0xb0 (0x30004335148, 0x4c9, 0x40588, 0x100001,
0x3000105f928, 0x2a1004abaec)
genunix:ioctl+0x1e4 (0x30003fb06a0, 0x9, 0x40588, 0xfffffff8, 0x4c9,
0x405dd)
unix:syscall_trap32+0xa8 (0x9, 0x4c9, 0x40588, 0xfffffffffffffff8, 0x0,
0x405dd)

Resolution
Upgrade SE3310 firmware to revision 413B using patch 113722-12 or higher.

Product
Sun StorageTek 3310 SCSI Array
Sun StorageTek 3310/3510/3511 Firmware 4.11 Upgrade
VERITAS Volume Manager 4.1 Software
VERITAS Volume Manager 4.0 Software

vxvm, veritas, VOSJEC, VOS, SE3310, installation
Previously Published As
84165

Change History
Date: 2006-03-07
User Name: 71396
Action: Approved
Comment: Performed final review of article.

Updated trademarking and product names.

Publishing.
Version: 4
Date: 2006-03-06
User Name: 71396
Action: Accept
Comment:
Version: 0
Date: 2006-03-06
User Name: 109562
Action: Approved
Comment: Caution -> Bug 4940978 duplicate of 4986468 state this issue is fixed
with 3.25w which is incorrect.

As mentioned in this document, see Bug 6180281 (vxa5kchk hangs with SE3310 RAID attached) for additional information.
Version: 0
Product_uuid
3db30178-43d7-4d85-8bbe-551c33040f0d|Sun StorageTek 3310 SCSI Array
cbaf7315-248a-11d9-8d5c-080020a9ed93|Sun StorageTek 3310/3510/3511 Firmware 4.11 Upgrade
843926be-5865-11da-ac39-080020a9ed93|VERITAS Volume Manager 4.1 Software
68775292-de4c-11d7-9de1-080020a9ed93|VERITAS Volume Manager 4.0 Software

Attachments

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