Sun StorageTek[TM] 99XX: Raid Manager (CCI) raidscan command does not show GUID of Device with Veritas Storage Foundation VxDMP Module installed

Asset ID:	1-72-1008039.1
Update Date:	2009-09-14
Keywords:

Solution Type Problem Resolution Sure

Solution 1008039.1 : Sun StorageTek[TM] 99XX: Raid Manager (CCI) raidscan command does not show GUID of Device with Veritas Storage Foundation VxDMP Module installed

Related Items


Sun Storage 9970 System
 Sun Storage 9990 System
 Sun Storage 9910 System
 Sun Storage 9960 System
 Sun Storage 9985 System
 Sun Storage 9980 System

Related Categories


GCS>Sun Microsystems>Storage - Disk>Datacenter Disk

PreviouslyPublishedAs
211077

Symptoms
This issue applies only to Windows 2003 Server with HORCM and Veritas Storage Foundation 4.3 installed. The CCI raidscan command does not show the GUID of the command devices. The GUID is required to ensure that HORCM can find the command device upon a reboot. With windows drive letters are subject to change upon reboot, therefore it is recommended that the GUID is used for the command device entry in the horcm.conf file.

Resolution
Resolution Steps and Tests

1. Test #1
CCI 01-17 Installed
Emulex LP11002 Driver ver. 5-10a4
No HDLM
No Storage Foundation 4.3 for Windows
C:\HORCM\etc>raidqry -h
Model  : RAID-Manager/WindowsNT
Ver&Rev: 01-17-03/05
C:\HORCM\etc>raidscan -x findcmddev 2
cmddev of Ser#   10069 = \\.\PhysicalDrive2
cmddev of Ser#   10069 = \\.\E:
cmddev of Ser#   10069 = \\.\G:
cmddev of Ser#   10069 = \\.\H:
cmddev of Ser#   10069 = \\.\I:
cmddev of Ser#   10069 = \\.\J:
cmddev of Ser#   10069 = \\.\Volume{3a4d8e3b-1948-11db-8015-00144f0fa243}
cmddev of Ser#   10069 = \\.\Volume{3a4d8e41-1948-11db-8015-00144f0fa243}
cmddev of Ser#   10069 = \\.\Volume{3a4d8e38-1948-11db-8015-00144f0fa243}
cmddev of Ser#   10069 = \\.\Volume{3a4d8e3e-1948-11db-8015-00144f0fa243}
cmddev of Ser#   10069 = \\.\Volume{3a4d8e35-1948-11db-8015-00144f0fa243}
C:\HORCM\etc>
2. Test #2
Installed Storage Foundation 4.3 for Windows w/ all options except the MSCS add-in (Including DMP w/ ASL)
C:\HORCM\etc>raidqry -h
Model  : RAID-Manager/WindowsNT
Ver&Rev: 01-17-03/05
C:\HORCM\etc>raidscan -x findcmddev 2
cmddev of Ser#   10069 = \\.\PhysicalDrive2
cmddev of Ser#   10069 = \\.\E:
cmddev of Ser#   10069 = \\.\G:
cmddev of Ser#   10069 = \\.\H:
cmddev of Ser#   10069 = \\.\I:
cmddev of Ser#   10069 = \\.\J:
3. Test #3
Installed Storage Foundation 4.3 for Windows w/ out DMP and MSCS add-in
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\Administrator>cd c:\horcm\etc
C:\HORCM\etc>raidscan -x findcmddev 2
cmddev of Ser#   10069 = \\.\PhysicalDrive2
cmddev of Ser#   10069 = \\.\E:
cmddev of Ser#   10069 = \\.\G:
cmddev of Ser#   10069 = \\.\H:
cmddev of Ser#   10069 = \\.\I:
cmddev of Ser#   10069 = \\.\J:
cmddev of Ser#   10069 = \\.\Volume{3a4d8e3b-1948-11db-8015-00144f0fa243}
cmddev of Ser#   10069 = \\.\Volume{3a4d8e41-1948-11db-8015-00144f0fa243}
cmddev of Ser#   10069 = \\.\Volume{3a4d8e38-1948-11db-8015-00144f0fa243}
cmddev of Ser#   10069 = \\.\Volume{3a4d8e3e-1948-11db-8015-00144f0fa243}
cmddev of Ser#   10069 = \\.\Volume{3a4d8e35-1948-11db-8015-00144f0fa243}
C:\HORCM\etc>
When Veritas Storage Foundation is installed with the DMP option this causes issues with the device entries on the Windows host.  When this configuration exists the raidscan command will NOT list the GUID for the command devices.
This requires the removal and installation of Veritas Storage Foundation software without the DMP option.

Product
Sun StorageTek 9990 System
Sun StorageTek 9985 System
Sun StorageTek 9980 System
Sun StorageTek 9970 System
Sun StorageTek 9960 System
Sun StorageTek 9910
Sun StorageTek 9900V Series Array

windows, guid, veritas, foundation, cci, horcm, command, device, 99xx, 9900, dmp
Previously Published As
86439

Change History
Date: 2007-02-25
User Name: 71396
Action: Approved
Comment: Performed final review of article.

Updated trademarking and change audience from FREE to CONTRACT. This content is not allowed to be published as FREE.
Product_uuid
15644879-f179-11d8-ab63-080020a9ed93|Sun StorageTek 9990 System
73084edc-dc32-11d9-8a74-080020a9ed93|Sun StorageTek 9985 System
c2428fbe-8ab7-41d0-8b6e-ab489823c9d4|Sun StorageTek 9980 System
4ea4b951-9fc9-4f1f-b64e-69572a400fb4|Sun StorageTek 9970 System
2a94fb3c-0a18-11d6-90a8-c9c08656284f|Sun StorageTek 9960 System
2a918ae2-0a18-11d6-834a-c679537eebe7|Sun StorageTek 9910
f55c65ae-16a0-11d7-82ad-99701a4c6e31|Sun StorageTek 9900V Series Array

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