Asset ID:	1-72-1006688.1
Update Date:	2009-09-20
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1006688.1 :   Sun StorEdge[TM] 5210/5310/5320 NAS Appliance: No users are listed in "Add Quota Setting" screen when configured with Windows ADS or DOMAIN  


PreviouslyPublishedAs
209322

Symptoms

While configuring the Sun StorEdge[TM] 5210/5310/5320 NAS Appliance box with Windows ADS, the user might wish to assign quotas through GUI as below :

--> "Manage Quotas"
--> "Configure User and Group Quotas"
--> Click on "Add" button which would popup "Add Quota Setting" screen

In "Add Quota Setting" screen when we select the Windows environment for designated user the drop down "User" list is not automatically populated. On the contrary if we have the NAS configured with NIS on UNIX[R] environment one would see that that "User" drop down list is automatically populated with UNIX Users.

Resolution

When a NAS box is configured with NIS on UNIX environment one observes that the User drop down list is automatically populated. This is because when NIS is enabled on NAS it caches NIS host file in memory. This enables us to see the list of UNIX users in "Add Quota Settings" screen.

However, when joining a Windows DOMAIN and/or ADS the NAS OS is not able to get the copy of the ADS or DOMAIN user list. The "Microsoft Security Policy" prevents the caching of the user list for security reasons.

To populate the "User" drop down list the user has to enter the user data through telnet menu. This is the map where NAS checks for NT DOMAIN info.

From telnet menu :
Select -> X. CIFS/SMB Configuration
-> C. User Mapping
-> 8. Add a map

Now enter each NT DOMAIN that the user will be accessing on this NAS and corresponding quotas set in place.

1. RID number for Windows users can be made if they are not available.
2. If the NT DOMAIN user name is the same as their UNIX username then RID and UID will be populated automatically.
3. Once done, go back to "Add Quota Settings" screen in the GUI and add user quotas.

Product
Sun StorageTek 5210 NAS Appliance
Sun StorageTek 5310 NAS Appliance
Sun StorageTek 5320 NAS Appliance
Sun StorageTek 5310 NAS Gateway System

Internal Comments

Escalation: 1-15492427

NAS, 5x10, 5210, 5310, 5320, NAS Gateway, NAS Windows configuration, User Quota, Windows ADS configuration
Previously Published As
85789

Change History
Date: 2006-06-06
User Name: 97961
Action: Approved
Comment: - Changed title to comply to the standard format
- Ensure trademarking is being used with proper names for products
- Tidied up formatting
- Made simple sentence/grammatical corrections
Version: 5
Date: 2006-06-06
User Name: 97961
Action: Accept
Comment:
Version: 0
Date: 2006-06-06
User Name: 147406
Action: Approved
Comment: Hi,
Changes made have been accepted by the engg who wrote the document.

regards,
sushil
Version: 0
Date: 2006-06-06
User Name: 156181
Action: Approved
Comment: Hi Sushil

I am moving it back to Tech Review.

Kind Regards
Krishan Parmar
Version: 0
Date: 2006-06-06
User Name: 147406
Action: Rejected
Comment: Hi Krishan,
You might want to see this document and the changes I have made.
Changes have been made in the framing of the sentences.

I will send you the original draft that you created by email for you to compare.
Let me know if this looks good. If it is , then you can put it back in my queue and I will send it ahead.

regards,
Sushil
Version: 0
Date: 2006-06-06
User Name: 156181
Action: Approved
Comment: Hi Sushil

I am putting it to you again for Final Review.

Thanks for your inputs.

Kind Regards
Krishan Parmar
Version: 0
Date: 2006-06-06
User Name: 147406
Action: Rejected
Comment: Hi Krishan,
You might want to see this document and the changes I have made.
Changes have been made in the framing of the sentences.

I will send you the original draft that you created by email for you to compare.
Let me know if this looks good. If it is , then you can put it back in my queue and I will send it ahead.

regards,
Sushil
Version: 0
Date: 2006-06-04
User Name: 147406
Action: Accept
Comment:
Version: 0
Date: 2006-05-31
User Name: 156181
Action: Approved
Comment: Please review and give your feedback.

Kind Regards
Krishan Parmar
Version: 0
Date: 2006-05-30
User Name: 156181
Action: Created
Comment:
Version: 0
Product_uuid
d4e4fc3d-7c3f-11d8-9e3a-080020a9ed93|Sun StorageTek 5210 NAS Appliance
63654ce5-f88d-11d8-ab63-080020a9ed93|Sun StorageTek 5310 NAS Appliance
7656ca7b-9cd4-11da-85b4-080020a9ed93|Sun StorageTek 5320 NAS Appliance
8a8b6eeb-092e-11da-99bc-080020a9ed93|Sun StorageTek 5310 NAS Gateway System

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