Asset ID:	1-72-1006538.1
Update Date:	2009-09-23
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1006538.1 :   N1[TM] System Manager cannot provision certain Sun Fire[TM] X4100/Sun Fire[TM] X4200 servers  


PreviouslyPublishedAs
209139

Symptoms
Certain Sun Fire[TM] X4100/Sun Fire[TM] X4200 servers have reversed mac address information in factory programmed FRU data. As a result N1[TM] System Manager cannot provision the systems. This will be automatically resolved by the 1st update release of x4100 / x4200 BIOS and SP Firmware.

Resolution

Certain x4100 / x4200 servers have reversed mac address information in factory
programmed FRU data. As a result N1 System Manager cannot provision the
systems. This will be automatically resolved by the 1st update of
x4100 / x4200 BIOS and SP Firmware.
Specifically, the following reversal of addresses was made in the ipmi fru records:
mb.net0.fru showing GB_2, GB_3 MAC
mb.net1.fru showing GB_0, GB_1 MAC
Should be:
mb.net0.fru showing GB_0, GB_1 MAC
mb.net1.fru showing GB_2, GB_3 MAC
Please see the following InfoDocs for further information on upgrading
BIOS and SP Firmware:
83276 Process to upgrade the Sun Fire[TM] x4100 / x4200 BIOS and SP Firmware
83929 Precautions when upgrading Sun Fire[TM] x4100 / x4200 BIOS and SP Firmware

Relief/Workaround
None. Upgrade to the new version of x4100 / x4200 BIOS and SP Firmware (the
initial Firmware Release is numbered r6464.rom.ima).

Product
Sun Fire X4100 Server
Sun Fire X4200 Server

Internal Comments
A hidden, Sun-internal FE account is provided on the service processor.

login: sunservice
password: changeme (or whatever root password has been set on the SP)

This command can be used to reset the SP, when it becomes unmanageable
by other interfaces. The reset command is the embedded-linux 'reboot' command.

# reboot

For internal use only, a bootable cdrom image is available at

http://lse.sfbay/sp

which provides internal, unsupported tools which can be used to
manually correct the reversed mac addresses in FRU data. Please
see the README file (and Work Around section to bug 6376689) for
details.

THIS IS NOT LEGAL/SUITABLE TO BE RELEASED TO CUSTOMERS.
Previously Published As
83930

Change History
Date: 2006-02-27
User Name: 111868
Action: Approved
Comment: checked keywords
checked TM - corrected
checked expiry date
checked audience - corrected as per Fee Vs Free policy
publishing
Version: 3
Date: 2006-02-27
User Name: 111868
Action: Accept
Comment:
Version: 0
Date: 2006-02-27
User Name: 83378
Action: Approved
Comment: sending for final review
Version: 0
Date: 2006-02-26
User Name: 83378
Action: Accept
Comment:
Version: 0
Date: 2006-02-13
User Name: 44521
Action: Approved
Comment: Publishing information on N1 System Manager provisioning
failures with certain x4100 / x4200 servers.
Version: 0
Date: 2006-02-13
User Name: 44521
Action: Created
Comment:
Version: 0
Product_uuid
54e2ac49-df71-11d9-89e6-080020a9ed93|Sun Fire X4100 Server
c6e795ef-df6f-11d9-89e6-080020a9ed93|Sun Fire X4200 Server

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