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Asset ID: 1-72-1005941.1
Update Date:2010-01-24
Keywords:

Solution Type  Problem Resolution Sure

Solution  1005941.1 :   Solaris[TM] Operating System: Error installing on ST318304 FC-AL disk drives: Could not create Solaris disk label (VTOC)  


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Related Categories
  • GCS>Sun Microsystems>Storage - Disk>Modular Disk - Other
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PreviouslyPublishedAs
208260


Symptoms
When attempting to install Solaris[TM] 7 8/99 Operating System(OS) or below, on ST318304FC disks, the OS is unable to modify the disks' Volume Table Of Contents(VTOC) during the install, resulting in errors such as:
Preparing system for Solaris install
Configuring disk (c1t0d0)
Creating Solaris disk label (VTOC)
WARNING: /sbus@a,0/SUNW,socal@d,10000/sf@1,0/ssd@w22000020376502eb,0(ssd4): disk not responding to selection
ERROR: Could not create Solaris disk label (VTOC)
ERROR: Could not label disks
ERROR: Could not update disks with new configuration
Could not update disks with new configuration

Note: In the case of the lower OS versions, such as Solaris 2.6 5/98 OS, it will be possible to boot the Operating Environment cdrom, and install the OS. However, the problem will reveal itself during the subsequent reboot, with unrepairable fsck errors, and still leave the system unbootable.

This disk model is supported in the Sun StorEdge[TM] 3500 , Sun StorEdge[TM] A5200 and Sun StorEdge[TM] T3 series.



Resolution
The following workaround is taken from FIN# I0645-1

An Authorized Enterprise Field Service Representative may avoid the above mentioned problems by following the recommendations as shown below.

A. When installing a Seagate ST318304FC or ST336704F drive, as a
NON-BOOT disk, apply the appropriate Solaris OS sf driver patch.
This will allow the drive to be recognized, and operate normally.

Solaris 2.5.1

105310-08 or later

Solaris 2.6

105375-10 or later (requires 105356-xx, 105357-xx)

Solaris 7

107469-01 or later

Solaris 7-11/99

No patch needed

Solaris 8

Solaris 8 No patch needed

B. When installing a Seagate ST318304FC or ST336704F drive as the
BOOT disk, follow the workaround procedure for Solaris 2.5.1 or
Solaris 2.6 OS below. There is no workaround for Solaris 7 OS.
This OS must be upgraded to Solaris 7-11/99 or later in order for
these drives to be used as the boot disk.

Workaround Procedure for Solaris 2.5.1 OS

======================================

This procedure will enable Solaris 2.5.1 Hardware: 11/97 OS, to be installed onto ST318304FC or ST336704FC drives. It requires the use of OECD 02/2000 (P/N 704-7076-10) and 2.5.1 Hardware: 11/97 CD's and the availability of patch 105310-08 (or later), either from a CD or from a host connected to the network.

  1) Load the OE CD 02/2000 and, from the OBP:
       ok 
boot cdrom

  2) Proceed through OECD 02/2000 installation as follows:
     Would you like to use this installer  [y,n, ] 
y

The default root disk is /dev/dsk/c0t4d0.
The Solaris installer needs to format /dev/dsk/c0t4d0
to install Solaris.
WARNING: ALL INFORMATION ON THE DISK WILL BE ERASED!
Do you want to format /dev/dsk/c0t4d0  [y,n, ,q] 
n

The following disks were found on your system.
      1) /dev/dsk/c0t4d0
2) /dev/dsk/c0t5d0
3) /dev/dsk/c0t6d0
4) /dev/dsk/c0t7d0
q) Quit
     Select a disk to place the Solaris installer software, or
select q) to exit the installer.
     WARNING: ALL INFORMATION ON THE DISK WILL BE ERASED!
     Please make a selection. > 
3

Enter a swap partition size between 320Mb and 17269Mb, default = 512Mb
[ ]
     You have selected /dev/dsk/c0t6d0 with a swap size of 512
to be used by the Solaris installer.
     WARNING: ALL INFORMATION ON THE DISK WILL BE ERASED!
     Is this OK [y,n, ,q] 
y

     The Solaris installer will use disk partition,
/dev/dsk/c0t6d0s1.
     After files are copied, the system will automatically reboot, and
installation will continue.
Please Wait
Copying mini-root to local disk....done.
Copying platform specific files....done
     Preparing to reboot and continue installation.
syncing file systems... done
rebooting...
Resetting..
     Software Power ON
Clock board TOD does not match TOD on any IO board.
Clock board TOD does not match TOD on any IO board.
5-slot Sun Enterprise E3500, No Keyboard
OpenBoot 3.2.26, 1024 MB memory installed, Serial #9619378.
Copyright 2000 Sun Microsystems, Inc. All rights reserved
Ethernet address 8:0:20:92:c7:b2, Host ID: 8092c7b2.
*** As the banner comes up issue a break (Stop-A) to get back to OBP.***
  3) At OBP, boot the disk device on which you were going to install,
but choose partition b with boot options -s:
     ok 
boot /  sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@w21000020378963b8,0:b -s

     Boot device:
/sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@w21000020378963b8,0:b
File and args: -s
SunOS Release 5.7 Version Generic_106541-08 [UNIX(R) System V   Release
     [4.0]
Copyright (c) 1983-1999, Sun Microsystems, Inc.
<Boot Messages Deleted>
     INIT: SINGLE USER MODE
     # df -k
Filesystem     kbytes    used      avail   capacity   Mounted on
/tmp           972224     184     972040     1%        /tmp
/proc               0       0          0     0%        /proc
/tmp/devices   972224     184     972040     1%        /devices
/tmp/dev       972224     184     972040     1%        /dev
/devices/sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@w21000020378963b8,0:b     494235    289217     155595      66%     /
fd                  0       0          0     0%        /dev/fd
  4) Remount / to be writable:
     # mount -o remount,rw /
# mount
     /tmp     on /tmp     read/write/setuid on Mon Jan 8 16:45:07 2001
/proc    on /proc    read/write/setuid on Mon Jan 8 16:45:07 2001
/devices on /tmp/devices read/write/setuid on Mon Jan 8 16:45:07 2001
/dev     on /tmp/dev read/write/setuid on Mon Jan 8 16:45:07 2001
/dev/fd  on  fd      read/write/setuid on Mon Jan 8 16:45:07 2001
/ on
/devices/sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@w21000020378963b8,0:b  read/write/setuid/largefiles on Mon Jan 8 16:45:44 2001
  5) Set up TERM environment variable to allow vi editing.
  6) Modify /sbin/run_install to stop the system rebooting before
correct sf driver patch can be loaded:
     # cd /sbin
# vi run_install
...
fi
reboot -q > /dev/null <--- Comment this line out
exec /bin/sh <--- Add this line
exit 0
else
while true;
do
exec sh
done
     #
  7) Issue CTRL-D to continue installation process:
     # ^D
     INIT: New run level: 2
syslog service starting.
  8) Complete installation questions:
Welcome to the Web Start Solaris Command Line installation!
The following questions will gather information about this system.
This information will be used to configure:
Network
Name Service
Date and Time
Root Password
Power Management
<Press Return to continue>
     Please enter a host name, which identifies this system on the network.
The name must be unique within the domain in which it resides;
creating a duplicate host name will cause problems on the
network  after you install Solaris.
.. <DETAILS REMOVED>
     Enter 'y' to apply these values and proceed to the next stage of the
installation, or 'n' to return to the beginning and make changes (y/n):
     Solaris Web Start will now gather information to install software for Solaris.
Please wait while initial values are loaded...
     Available operating environments:
       1. Solaris 2.5.1 Hardware: 11/97
2. Solaris 2.6 5/98
     Select the number corresponding to the operating environment you would
like to install [1]: 
1

You have selected: Solaris OS:Solaris 2.5.1 Hardware: 11/97
Enter 'y' if this is correct, or 'n' if it is incorrect: 
y


      
 Please insert the Solaris 2.5.1 Hardware: 11/97 CD.
<Press Return after the CD has been inserted>
  9) Insert the Solaris 2.5.1 OS Hardware: 11/97 CD, and continue
installation:
       Reading CD for Solaris 2.5.1 Hardware: 11/97
Please wait while the system is initializing
To install basic Solaris products into their default directory
locations, select Default Install.
Custom install provides a choice of which Solaris products to install.
For each product, it also provides an option to further customize the products install.
       Types of install available:
         1. Default Install
2. Custom Install
       Select the number corresponding to the type of install you
would like  [1]: 
2

...    <DETAILS REMOVED>
       File System operations:
         1. Print the current partition table
2. Modify a disk's partition table
3. Done
       Select the number corresponding to a file system operation, or 'Done' to
proceed with the install [
3
]:
       The following items will be installed:
          Solaris OS: Solaris 2.5.1 Hardware: 11/97
System Locale: English (United States) ( en_US )
Solaris Software Group: Entire Solaris Software Group
       Enter 'y' to accept these values and start the installation,
or 'n' to return to the beginning and make changes (y/n): 
y

       Installing...
       Installing Solaris software group
       |-1%------------25%------------50%------------75%------------100%|
       Installing Additional Software
       |-1%------------25%------------50%------------75%------------100%|
       Installation details:
       Product Result More Info
        1. Solaris 2.5.1 Hardware: 11/97 Installed Available
2. Additional Software Installed Available
3. Done
       Enter the number corresponding to the desired selection for
more information, or Done to continue [3]:
       The system needs to reboot to complete installation.
       <Press Return to reboot>
  10) As instructed, press <Return>. NO reboot will be undertaken,
and you will be able to install the relevant sf patch.
      #
#
# df -k
       Filesystem    kbytes   used   avail   capacity  Mounted on
/tmp          977384   3720  973664     1%      /tmp
/proc              0      0       0     0%      /proc
/tmp/devices  977384   3720  973664     1%      /devices
/tmp/dev      977384   3720  973664     1%      /dev
fd                 0      0       0     0%      /dev/fd
/devices/sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@w21000020378963b8,0:b 962571 289221 615596 32% /
/dev/dsk/c0t6d0s0 570023 260305 252716 51%     /a
/dev/dsk/c0t6d0s7 15805887 9 15647820   1%     /a/export/home
  11) Obtain the following patch from another host on the network
through ftp <IP Address> or from a CD:
      # ./105310-14/installpatch -R /a ./105310-14
      WARNING: /usr/sbin/patchadd is being used to install this patch.
      Checking installed patches...
      Verifying sufficient filesystem capacity (dry run method)...
      Installing patch packages...
      Patch number 105310-14 has been successfully installed
      See /a/var/sadm/patch/105310-14/log for details
      Patch packages installed:
       SUNWluxal
SUNWluxdv
SUNWluxop
  12) To complete installation, issue a reboot:
      # reboot
  13) At this stage you should bring all ofthe patches on the system
up-to-date, as would be undertaken for a normal install.
      Reboot the system after patch installation is successfully completed.
--------------- End 2.5.1 Workaround ---------------------

Workaround Procedure for Solaris 2.6

The workaround for Solaris 2.6 is the same as for 2.5.1, except:
  1) Use the 2.6-5/98 CD instead of the 2.5.1-11/97 CD.
  2) Three 2.6 patches are required to be loaded at Step 11.
Install in this order:
           105356-09,
105357-04,
105375-25.
Use 'patchadd' to install the patches instead of 'installpatch'.
Example: # /a/usr/sbin/patchadd -R /a ./105357-02
-------------- End 2.6 Workaround -------------------------


Product
Solaris
Sun StorageTek T3 Array
Sun StorageTek A3500 Array
Sun StorageTek A5200 Array
Sun Blade 2000 Workstation
Sun Blade 1000 Workstation
Sun Fire 280R Server
Sun Enterprise 3500 Server

Internal Comments
Bug ID 4381884 has been filed for this problem.

Bug ID: <SUNBUG: 4381884>

ST318304, VTOC, StorEdge
Previously Published As
24407

Change History
Date: 2008-12-03
User Name: T230884
Action: Quality Review
Date: 2006-01-27
User Name: 7058
Action: Update Canceled
Comment: *** Restored Published Content *** SSH AUDIT
Version: 0
Date: 2006-01-27
User Name: 7058
Action: Update Started
Comment: SSH AUDIT
Version: 0
Product_uuid
3285bfa4-224e-11d6-8eb3-843d3a923213|Solaris
2a6d7d50-0a18-11d6-8e0b-f0bd33b24928|Sun StorageTek T3 Array
2a8022d4-0a18-11d6-8043-ee5a180fdb7f|Sun StorageTek A3500 Array
2a8acc34-0a18-11d6-87ef-bd9528a0b933|Sun StorageTek A5200 Array

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