probe-scsi-all can see disks, but boot -r, devfsadm , and drvconfig, fail to add disks to OS

Asset ID:	1-72-1004782.1
Update Date:	2011-05-27
Keywords:

Solution Type Problem Resolution Sure

Solution 1004782.1 : probe-scsi-all can see disks, but boot -r, devfsadm , and drvconfig, fail to add disks to OS

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Related Categories


GCS>Sun Microsystems>Storage - Disk>JBOD Disk

PreviouslyPublishedAs
206640

Applies to:

Sun Fire 4800 Server
Sun Fire 4810 Server
Sun Fire 6800 Server
Sun Fire E2900 Server
Sun Fire E4900 Server
All Platforms

Symptoms

To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in the My Oracle Support Community - Storage Disk J and F Series SAS and SSD JBODs

Symptoms

You have installed a Sun StorEdge [TM] PCI Dual Ultra3 SCSI Host Adapter (p/n 375-3057) and connected your storage device.

The system is able to see all devices when you run 'probe-scsi-all' (OBP command), however, Solaris [TM] is unable to see the disks after performing a reconfiguration boot (boot -r) or running 'devfsadm' or 'drvconfig'.

probe-scsi-all see disks but boot -r , devfsadm and drvconfig fail to add disks to OS.

This symptom can occur if the required Solaris driver is not loaded for the Sun StorEdge [TM] PCI Dual Ultra3 SCSI Host Adapter . Solaris does not include support for this PCI adapter by default, the driver should be loaded separately (see resolution below).

List of systems and storage devices that are supported with the PCI Dual Ultra3 SCSI Host Adapter card

Desktops/Workstations	Ultra 60, 80 Sun Blade 1000, 1500, 2000, 2500
Servers	Sun Fire V120, V210, V240, V250, V440 Sun Fire 12K, 15K, E20K, E25K Sun Fire 4800, 4810, 6800, E2900, E4900, E6900 Sun Fire V1280, V480, V490, V880, V880z, V890 Sun Fire 280R Enterprise 220R, 250, 420R, 450
Telco Systems	Netra 120, 1280, 20, 240, 440 Netra t 1400, t 1405
Disk Arrays	StorEdge 3120, 3310, 3320 StorEdge D2, S1
Tape Libraries	StorEdge C4, L100, L180, L25, L700, L8

Changes

{CHANGE}

Cause

{CAUSE}

Solution

Resolution
Installation and Resolution Steps

Install the drivers and patches for the PCI Dual Ultra-3 SCSI Host Adapter

The drivers AND patches are available for download, from http://support.oracle.com - see Technical Instruction Document: 1018123.1 for instructions on how to download.

Note For Solaris 10:

The necessary PCI Dual Ultra3 SCSI drivers, SUNWqus and SUNWqusu are bundled with Solaris 10 by default. Both 32-bit and 64-bit components are included in these two packages. No additional packages are required for this OS release.

Internal Comments
Audited/updated 11/05/09 - [email protected], Entry Level SPARC Content Team Lead

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