Asset ID:	1-72-1004610.1
Update Date:	2009-06-22
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1004610.1 :   Sun Fire [TM] V480 hangs while jumpstarting  


PreviouslyPublishedAs
206395

Symptoms
The Sun Fire[TM] V480 system may hang at random points during a network boot/installation.

This hang may occur early in the network boot process when accessing the miniroot of the boot server or during the installation portion of the process. It is also possible that this hang may cause the system to lock up, which would then require a power cycle.

Resolution
The following solution is true when other supported platform clients (other than the V480) successfully boot and install from the Solaris[TM] 8 2/02 install image.

This problem is related to the CE ethernet interface driver on the Solaris 8 2/02 net boot image. Therefore the Solaris 8 2/02 net boot image must be patched with Patch ID: 111883-10 or later via patchadd -C.

patchadd -C <Boot-Image-Path>/Solaris _8/Tools/Boot <patch_path/patch_dir>

Example for Solaris[TM] 8

patchadd -C /Images/S8U7/Solaris _8/Tools/Boot /tmp/111883-10

After the installation is complete, apply Patch ID: 111883-10 or higher.

Product
Sun Fire V480 Server

Internal Comments
Two random points of the hang are displayed below. Also included is the snip of snoop output at the time of the hang.

1)

Searching for SolStart directory...
Checking rules.ok file...
Using begin script: install_begin
Using finish script: patch_finish
Executing SolStart preinstall phase...
Executing begin script "install_begin"...
Begin script install_begin execution completed.

ib-v480 -> jumpserver-11net NFS C GETATTR3 FH=BC37
jumpserver-11net -> ib-v480 NFS R GETATTR3 OK
ib-v480 -> jumpserver-11net NFS C GETATTR3 FH=BC37 (retransmit)
jumpserver-11net -> ib-v480 TCP D=1022 S=2049 Ack=34876162
Seq=1732329805 Len=0 Win=24820
jumpserver-11net -> ib-v480 NFS R GETATTR3 OK
ib-v480 -> jumpserver-11net NFS C GETATTR3 FH=E61F
jumpserver-11net -> ib-v480 NFS R GETATTR3 OK
ib-v480 -> jumpserver-11net TCP D=2049 S=1022 Ack=1732329805
Seq=34876270 Len=0 Win=24820

2)

Rebooting with command: boot net - install
Boot device: /pci@9,700000/network@2 File and args: - install
100 Mbps HDX Link up
2ae00 100 Mbps HDX Link up
SunOS Release 5.8 Version Generic_108528-13 64-bit
Copyright 1983-2001 Sun Microsystems, Inc. All rights reserved.
whoami: no domain name


jumpserver-11net -> ib-v480 NFS R ACCESS3 OK (read)
ib-v480 -> jumpserver-11net NFS C GETATTR3 FH=5AD7
jumpserver-11net -> ib-v480 NFS R GETATTR3 OK
ib-v480 -> jumpserver-11net TCP D=2049 S=1023 Ack=2091417705
Seq=27317693 Len=0 Win=24820
jumpserver-11net -> ib-v480 NFS R GETATTR3 OK
ib-v480 -> jumpserver-11net NFS C GETATTR3 FH=AB80
jumpserver-11net -> ib-v480 NFS R GETATTR3 OK
ib-v480 -> jumpserver-11net TCP D=2049 S=1023 Ack=2091417821
Seq=27317801 Len=0 Win=24820



[email protected]

Please go to http://infoserver.central/data/816/816-0905/pdf/816-0905-13.pdf for more details.
Previously Published As
47871

Change History
Date: 2003-05-20
User Name: Administrator
Action: Migration from KMSCreator
Comment: updated by : Claire Grandalski
comment : No comment
date : Jan 8, 2003

updated by : Claire Grandalski
comment : Inadvertantly edited the wrong doc
date : Jan 8, 2003

updated by : Paul Buckley
comment : The author inadvertantly edited the wrong doc.
Returned to original content.
date : Jan 8, 2003

updated by : Claire Grandalski
comment : No comment
date : Nov 1, 2002

updated by : Claire Grandalski
comment : No comment
date : Nov 1, 2002

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