Asset ID:	1-72-1003727.1
Update Date:	2009-09-23
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1003727.1 :   System Management Services: Upgrading SMS 1.3 to 1.4.1 fails with smsrestore error  


PreviouslyPublishedAs
205251

Symptoms
The upgrade of SMS 1.3 to 1.4.1 on the system controllers of a SF12K/SF15K may fail with an error from smsrestore:

ERROR: smsrestore: Attempt to decompress /var/tmp/sms_backup.1.3.cpio
was unsuccessful, restore of archive failed.
Log file is /var/sadm/system/logs/smsrestore. Exiting.

Resolution

This causes the upgrade to fail and to get your SMS in an undefined state.
The full (error) sequence is:
# ./smsupgrade ../Product
:
:
Installation of <SUNWwccmn> was successful.
:
:
Verifying that all SMS packages are installed.OK
Setting up /etc/init.d/sms run control script for SMS 1.4.1
New SMS version 1.4.1 is active
Restoring SMS from /var/tmp/sms_backup.1.3.cpio after upgrade.  Please
wait. . .
smsrestore /var/tmp/sms_backup.1.3.cpio
ERROR: smsrestore: Attempt to decompress /var/tmp/sms_backup.1.3.cpio
was unsuccessful, restore of archive failed.
Log file is /var/sadm/system/logs/smsrestore.  Exiting.
Attempting to start daemon picld
/etc/init.d/picld start
smsupgrade complete.  Log file is /var/sadm/system/logs/smsupgrade.
The image-file made by the smsrestore was ok, but couldn't be used.
Debugging the error messages shows:
cpio: Cannot create symbolic link "/usr/bin/scp" -> "opt/SUNWSMS/bin/scp", errno 2, No such
file or directory
cpio: Cannot create symbolic link "/usr/bin/ssh" -> "opt/SUNWSMS/bin/ssh", errno 2, No such
file or directory
The solution for this is to remove the following links in /opt/SUNWSMS/bin/ BEFORE you start the smsupgrade command for the first time:
/opt/SUNWSMS/bin/scp -> /usr/bin/scp
/opt/SUNWSMS/bin/ssh -> /usr/bin/ssh
After this, the smsupgrade command and the smsrestore command will run fine.
Since scp and ssh may be needed, you have to restore both links after the smsupgrade command.
The links can be restored by using:
ln -s /usr/bin/scp /opt/SUNWSMS/bin/scp
ln -s /usr/bin/ssh /opt/SUNWSMS/bin/ssh
When you already tried to upgrade the SMS and ran into the problem, you need to restore the old situation back from a backup and remove the links and start the smsupgrade again. (SMS can be in an undefined state after the smsupgrade error and therefore a clean start is needed).

Additional Information
The reason why SMS uses the links to the binaries is because the fomd daemon. SMS uses it for files transfer propagation. As these are just links it actually does use the binaries in /usr/bin/.

Product
Sun Fire 12K Server
Sun Fire 15K Server

sms, upgrade, fail, smsrestore
Previously Published As
79312

Change History
Date: 2004-11-24
User Name: 25440
Action: Approved
Comment: Added "System Management Services" to title to avoid people thinking this had to do with mobile phone text messages. Publishing.
Version: 4
Date: 2004-11-24
User Name: 25440
Action: Accept
Comment:
Version: 0
Date: 2004-11-24
User Name: 101037
Action: Approved
Comment: Document looks fine
Version: 0
Date: 2004-11-24
User Name: 101037
Action: Accept
Comment:
Version: 0
Date: 2004-11-24
User Name: 20696
Action: Approved
Comment: Please review again
Version: 0
Date: 2004-11-23
User Name: 146765
Action: Rejected
Comment: Well written SRDB.
A few things to clarify:
1. Can you document under what conditions the scp and ssh links are seen because it is not there in all cases.
2. The solution is to remove the links. It is not clear whether you are suggesting to remove the links after the error or before attempting to do smsupgrade the first time. Please clarify.
3. The last statement says to restore the links. Can you document to restore the links with the "ln" command?
Version: 0
Date: 2004-11-23
User Name: 146765
Action: Accept
Comment:
Version: 0
Date: 2004-11-23
User Name: 20696
Action: Approved
Comment: Please verify
Version: 0
Date: 2004-11-23
User Name: 20696
Action: Created
Comment:
Version: 0
Product_uuid
077fd4c5-df8f-4320-ad69-7d01603a674d|Sun Fire 12K Server
29e4659c-0a18-11d6-9fa1-e67bbc033df8|Sun Fire 15K Server

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