Sun Fire[TM] V60x/Sun Fire[TM] V65x servers: Device probe fails to find any SCSI disks.

Asset ID:	1-72-1003279.1
Update Date:	2009-12-08
Keywords:

Solution Type Problem Resolution Sure

Solution 1003279.1 : Sun Fire[TM] V60x/Sun Fire[TM] V65x servers: Device probe fails to find any SCSI disks.

Related Items


Sun Fire V60x Server
 Sun Fire V65x Server
 Red Hat Enterprise Linux x86
 Solaris x64/x86 Operating System

Related Categories


GCS>Sun Microsystems>Servers>x64 Servers

PreviouslyPublishedAs
204553

Symptoms
You may experience one or more of the following symptoms when performing
device probes and/or operating system installations on Sun Fire[TM]
V60x/Sun Fire[TM] V65x servers.

- Device probe using Device Configuration Assistant (Solaris[TM] x86
Platform Edition) (DCA) software fails to find any SCSI disks.
- Device probe using DCA software finds the generic PCI RAID controller
found instead of the onboard dual-channel Adaptec UW320 SCSI controller.
- Linux installer fails to find any SCSI disks.

Resolution
BIOS steps to be performed

Perform the following steps in order:
1. Power on the platform with a console connection attached.
2. The black and white POST/BIOS screen will appear.
3. When you are promoted by the "Adaptec BIOS" banner, press the keys <CTRL> <A> at the same time.
4. Navigate to "Configure/View Host Adapter Settings"
(Menu system may differ depending on firmware revision of the Adaptec controller"
5. Turn OFF the "Adaptec HostRAID" function for BOTH channels.
6. Reboot the server.
The above actions will adjust the PCI signature of the Adaptec controller which will correctly allow Adaptec drivers to bind to this device.
The Adaptec HostRAID function is a Windows software RAID solution which presents multiple disk's as a single volume to a RAID specific driver.
As Solaris and Linux do not utilize this specific driver, volumes will appear missing until Adaptec HostRAID is disabled.

Additional Information
The Sun Fire V60x/V65x servers ship from the factory with the "Adaptec
HostRAID" function disabled.

If this function has been enabled, the installation for Solaris and Linux may fail.

Product
Sun Fire V65x Server
Sun Fire V60x Server
Solaris 9 Operating System for x86 Platforms
Red Hat Enterprise Linux 2.1
SuSE Linux Enterprise Server 8 x86 Software
Red Hat Enterprise Linux 3 x86

Internal Comments
For the internal use of Sun Employee's.

A sales x-option for the actual RAID plugin card is required for the "Adaptec HostRAID" function to be activated.

This x-option is not available as of 13-August-2003. Please check http://onestop/x86/sfv65xv60x.shtml for updates.
v60x, v65x, solaris 9, DCA, x86, Adaptec, RAID, disk, probe, RedHat, Linux, installer
Previously Published As
71135

Change History
Date: 2009-11-27
User Name: 88029
Action: Updated
Comment:
Date: 2004-11-16
User Name: 71396
Action: Approved
Comment: Reviewed document, updated product names and trademarking, publishing.
Version: 3

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