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Asset ID: 1-72-1002384.1
Update Date:2010-07-19
Keywords:

Solution Type  Problem Resolution Sure

Solution  1002384.1 :   Sun StorEdge[TM] 6920: Unable to connect to CIMOM  


Related Items
  • Sun Storage 6920 System
  •  
Related Categories
  • GCS>Sun Microsystems>Storage - Disk>Modular Disk - 6xxx Arrays
  •  

PreviouslyPublishedAs
203337


Symptoms
If you get the error "Unable to connect to CIMOM" while you attempt to login either through sscs or the GUI, this would mean that the CIMOM process isn't running anymore for whatever is the reason. The CIMOM process is /usr/java/bin/java -server -classpath /opt/wsi/server/jws/lib/wbemstartup.jar". Other possible side effect is the following event reported in loop into the file "Sp/messages/var_adm/messages" included in a SE6920 solution extract:
vmcfg status <-i > <-p > <-s WARNING> <-c 0,0,3,0> <-t rack> <-u > : exit code = 7


Resolution
1--Capture a StorEdge 6920 solution extract and look at the file "Sp/ps_ef".
If the process is running, you should get the following output. In that case, the resolution in that document might not apply to the problem you are encountering and probably that the next step won't solve the problem but this can be attempted.
# grep wbemstartup.jar Sp/ps_ef
root   236     1  0 17:32:36 ?        1:35 /usr/java/bin/java -server -classpath /opt/wsi/server/jws/lib/wbemstartup.jar -
#
If the process isn't running, you should get the following output.
# grep wbemstartup.jar Sp/ps_ef
#
in that case, the resolution in that document applies to the problem you are encountering and you can move to the next step.
2--Restart the process manually by executing the following command line from the SP (Service Processor):
# /opt/se6x20/bin/restart_se6000


Product
Sun StorageTek 6920 System

6920, CIMOM, process, login, restart, wbemstartup, vmcfg, restart_se6000
Previously Published As
82376

Change History
Date: 2005-08-19
User Name: 25440
Action: Approved
Comment: Corrected title to official product name from "SE6920". Publishing.
Version: 3
Date: 2005-08-19
User Name: 25440
Action: Accept
Comment:
Version: 0
Date: 2005-08-19
User Name: 146649
Action: Approved
Comment: Tech reviewed. Technically correct. Just added the description "included in a SE6920 solution extract" for "Sp/messages/var_adm/messages" in the Problem Statement.

Transfer this document to a final reviewer.
Version: 0
Date: 2005-08-15
User Name: 146649
Action: Accept
Comment:
Version: 0
Date: 2005-08-15
User Name: 71066
Action: Approved
Comment: Please review.

Thanks
Nicolas
Version: 0
Date: 2005-08-15
User Name: 71066
Action: Created
Comment:
Version: 0
Product_uuid
67794720-356d-11d7-8ef2-ce2ac2bc9136|Sun StorageTek 6920 System

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