Sun Fire[TM] 12K and 15K: SunSAI/P serial port expansion cards are not compatible with Sun Fire servers

Asset ID:	1-72-1002017.1
Update Date:	2011-03-08
Keywords:

Solution Type Problem Resolution Sure

Solution 1002017.1 : Sun Fire[TM] 12K and 15K: SunSAI/P serial port expansion cards are not compatible with Sun Fire servers

Applies to:

Sun Fire 12K Server
Sun Fire 15K Server
Sun Fire E20K Server - Version: Not Applicable and later [Release: N/A and later]
Sun Fire E25K Server - Version: Not Applicable and later [Release: N/A and later]
All Platforms

Symptoms

Symptom

Ports are not functioning after installing a new SunSAI/P serial port
expansion card(375-0100) with associated patch panel in Sun Fire[TM] 12K
High End Server.
SunSAI/P[TM] 3.0 adapter software and patch 109338-07 were installed.
When the SF12K boots, the following messages appear on the console display:
adcdev saip: [ID 549307 kern.notice] saip0: interrupts
disabled for saip adapter #0
adcdev saip: [ID 627235 kern.notice] saip0: port:0x0
mem:0x400000 ports:8 PCI SUNWsaip V3.0
Once booted 'modinfo' reports the sai/p drivers are loaded.
# modinfo | grep -i saip
148 78552000 1087d3 277 1 saip (Serial Asy. Interface Driver)
149 783b9a53 a2f 278 1 saipdl (SAI/P Download Driver)
Inspection of /dev/cua and /dev/term show SAI/P devices got created.
# ls /dev/cua
a000 a001 a002 a003 a004 a005 a006 a007
# ls /dev/term
a000 a001 a002 a003 a004 a005 a006 a007
Redirecting data to one of the SAI/P ports produces no output.

Cause

SunSAI/P card 375-0100 is not compatible with Sun Fire 12K or Sun Fire 15K servers.

Solution

Resolution

According to the SUN System Handbook, SunSAI/P card 375-0100 is not
compatible with Sun Fire 12K or Sun Fire 15K servers.
Below is a list of SunSAI/P-compatible SUN machines.
Serial Asynchronous Interface (SAI/P) 375-0100.
Workstations:
	Ultra 5, 10, 30, 60, 80, 450
	Sun Blade 100, 150, 1000, 1500, 2000, 2500
Servers:
	Enterprise 250, 450, 220R, 420R
	Enterprise 3x00, 4x00, 5x00, 6x00
	Sun Fire 280R, V440, V480, V490, V880, V890
	Sun Fire V120, V210, V240, V250, V1280
	Sun Fire 4800, 4810, 6800, E2900, E4900, E6900
Telco:
	Netra T1, 20, 120, 240, 440, 1280
Netra t1120/1125, t1400/1405

Relief/Workaround
None, Not supported in SF12K, SF15K, SF20K, SF25K

Additional Information
http://www.oracle.com/us/products/servers-storage/networking/031131.htm

Product
Sun Fire 15K Server
Sun Fire 12K Server

Internal Comments
According to SUN's SAI/P Product Manager,
there is no intention to ever
interface SunSai/P with SF12K or SF15K.

sai/p, sunsai/p, serial, expansion, SF12K, SF15K
Previously Published As
75537

Change History
Date: 2006-01-24
User Name: 25440
Action: Approved
Comment: Publishing.
Version: 4
Date: 2006-01-24
User Name: 25440
Action: Accept
Comment:
Version: 0
Date: 2006-01-24
User Name: 103682
Action: Approved
Comment: Ready for final review
Version: 0
Date: 2006-01-24
User Name: 103682
Action: Accept
Comment:
Version: 0
Date: 2006-01-24
User Name: 28867
Action: Approved
Comment: Please review again.
Version: 0
Date: 2006-01-24
User Name: 28867
Action: Add Comment
Comment: See "Internal Only" part.
Version: 0
Date: 2006-01-24
User Name: 103682
Action: Rejected
Comment: Is SunSAI/P supported on Sun Fire 20K & 25K servers?
Or any plans to support in future? I suggest it would be better to add
this information also in the document.
Version: 0
Date: 2006-01-24
User Name: 103682
Action: Accept
Comment:
Version: 0
Date: 2006-01-24
User Name: 28867
Action: Approved
Comment: Modified the supported servers.
Version: 0
Date: 2006-01-24
User Name: 28867
Action: Update Started
Comment: Incomplete support list, added the following servers;

Sun Fire V440, V490, V890, V210, V250, EX900
Netra 440

List per Jan-06;

Workstations:
Ultra 5, 10, 30, 60, 80, 450
Sun Blade 100, 150, 1000, 1500, 2000, 2500
Servers:
Enterprise 250, 450, 220R, 420R
Enterprise 3x00, 4x00, 5x00, 6x00
Sun Fire 280R, V440, V480, V490, V880, V890
Sun Fire V120, V210, V240, V250, V1280
Sun Fire 4800, 4810, 6800, E2900, E4900, E6900
Telco:
Netra T1, 20, 120, 240, 440, 1280
Netra t1120/1125, t1400/1405
Version: 0
Date: 2004-04-18
User Name: C149439
Action: Approved
Comment: Edited title and doc body, and added trademark to Sun Fire.

Gail Waldron.
Version: 0
Date: 2004-04-17
User Name: C149439
Action: Accepted
Comment:
Version: 0
Date: 2004-04-15
User Name: 109588
Action: Approved
Comment: Looks good.
Version: 0
Date: 2004-04-15
User Name: 109588
Action: Accepted
Comment:
Version: 0
Date: 2004-04-15
User Name: 26914
Action: Approved
Comment: Ready for Tech Review
Version: 0
Date: 2004-04-15
User Name: 26914
Action: Created
Comment:
Version: 0
Product_uuid
29e4659c-0a18-11d6-9fa1-e67bbc033df8|Sun Fire 15K Server
077fd4c5-df8f-4320-ad69-7d01603a674d|Sun Fire 12K Server

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