Sun Fire T1000 Server
 

GCS>Sun Microsystems>Sun FAB>Standard>Reactive
 

A limited number of T1000 systems were erroneously shipped with Solaris 10 Update 2 (6/06) instead of Solaris 10 Update 1 (1/06), and similarly, T1000+ systems were shipped with Solaris 10 Update 1 (S10U1) instead of Solaris 10 Update 2 (S10U2).

Also, a limited number of T2000 and T2000+ systems were erroneously shipped with Solaris 10 Update 2 instead of S10 Update 1 as stated in the product documentation.

This issue occurs on the following platforms:

• Sun Fire T1000 Server
• Sun Fire T2000 Server

In the case of the T1000+, S10U1 is not the supported OS version. For the other systems, this will not cause any operational issues, but the systems may be different from the customer's standard configuration.

Affected Customer Lists have been provided and can be accessed via the below (Internal Only) URLs;

T1000 Serial Number List:

http://sdpsweb.central/FIN_FCO/FAB/102632/SPE/T1000_serial_number_list.txt

T2000 Serial Number List:

http://sdpsweb.central/FIN_FCO/FAB/102632/SPE/T2000_serial_number_list.txt

For T1000 (with S10U2): the only issue is that the 'uname' command will display another OS version, but this has no direct effect on normal operation.

For T1000+ (with S10U1): the system will get the following message when booting:

    /pci@7c0/pci@0/pci@8/scsi@2 (mpt0):
    mpt0: unknown event 16 received

This message is due to the fact that the LSI 1.10.00IR firmware requires patch 119850-14 (mpt/raidctl) to be installed on the system, but S10U1 comes with 119850-08. If patch 119850-14 or later is installed, the system will no longer report these messages, however, this is not the recommended fix.  See below.

For T2000/T2000+ (with S10U2): no direct impact.

An incorrect flash archive was used for the OS install process during manufacturing.  A fix was implemented in manufacturing on Aug. 30, 2006.

For the T1000 with S10U2 installed:

• No corrective action is required, as the installed OS version is higher that the minimum supported version S10U1.

For the T1000+ with S10U1 installed:

• Reinstall the OS - install the minimum supported version, Solaris 10U2 (6/06).  The OS can be downloaded from http://www.sun.com/solaris/get.jsp

Note: It is not recommended to only install the mpt/raidctl patch (119850-14 or later) and other required patches for S10U1, because the minimum supported version for T1000+ is S10U2 (6/06), as documented in the T1000 product notes:

http://www.sun.com/products-n-solutions/hardware/docs/html/819-3246-13/

For the T2000/T2000+ with S10U2 (6/06) installed:

• Reload the operating system if necessary. This is optional (not required) as the installed OS version is higher than the minimum supported version S10U1, as documented in the T2000 Product Notes:

http://www.sun.com/products-n-solutions/hardware/docs/html/819-2544-18/

• Updated the Impact section.

• Updated to include T2000/T2000+ Systems

• Updated Contributing Factors with Customer Lists

For T1000 see:

http://www.sun.com/products-n-solutions/hardware/docs/html/819-3246-13/

For T2000 see:

http://www.sun.com/products-n-solutions/hardware/docs/html/819-2544-18/

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