Important Sun Alert Documents Released For SE3310, SE3320, SE3510 And SE3511 Arrays.

Asset ID:	1-73-1001302.1
Update Date:	2010-09-01
Keywords:

Solution Type FAB (standard) Sure

Solution 1001302.1 : Important Sun Alert Documents Released For SE3310, SE3320, SE3510 And SE3511 Arrays.

Related Items


Sun Storage 3510 FC Array
 Sun Storage 3310 Array
 Sun Storage 3511 SATA Array
 Sun Storage 3320 SCSI Array

Related Categories


GCS>Sun Microsystems>Sun FAB>Standard>Reactive

PreviouslyPublishedAs
201762

Product
Sun StorageTek 3310 SCSI Array
Sun StorageTek 3510 FC Array
Sun StorageTek 3320 SCSI Array
Sun StorageTek 3511 SATA Array

Impact

The purpose of this communication is to provide service personnel with information regarding recent SE33x0, and SE351x Array issues in a set of related Sun Alerts.

Some of these issues are specific to 4.1x firmware after upgrading from 3.2x and include the following:

102011: Sun StorEdge 33x0/3510 Arrays May Report a Higher Incidence of Drive Failures With Firmware 4.1x SMART Feature Enabled.
102067: Sun Cluster 3.x Nodes May Panic Upon Controller Failure/Replacement Within Sun StorEdge 3510/3511 Arrays.
102129: Disks May be Marked as Bad Without Explanation After "Drive Failure," "Media Scan Failed" or "Clone Failed" Events".
102127: Performance Degradation Reported in Controller Firmware Releases 4.1X on Sun StorEdge[TM] 33x0/351x Arrays for All RAID Types, and Certain Patterns of I/O.

The remainder apply to arrays running both 3.2x or 4.1x firmware:

102086: Failed Controller Condition May Cause Data Integrity Issues.
102098: Insufficient Information for Recovery From Double Drive Failure for Sun StorEdge 33x0, 3510, 3511 Arrays.
102128: Data Inconsistencies May Occur When Persistent SCSI Parity Errors are Generated Between the Host and the SE33x0 Array.
102126: Recovery Behavior From Fatal Drive Failure May Lead to Data Integrity Issues.

Please carefully review these Sun Alerts to determine which are applicable to your storage environment.

Resolution

Resolution via patches - please review the table below and apply the required patch or patches according to the storage environment.

Patch 113723-15 is for SE3510 FC Array (4.15F)
Patch 113724-09 is for SE3511 SATA Array (4.15F)
Patch 113722-15 is for SE3310 SCSI Array (4.15F)
Patch 113730-01 is for SE3320 SCSI Array (4.15G)
Sun Alert 102067 affects 3510 and 3511 only
Sun Alert 102129 affects 3510, 3511, 3310, and 3320
Sun Alert 102086 affects 3510, 3511, 3310, and 3320
Sun Alert 102098 affects 3510, 3511, 3310, and 3320
Sun Alert 102126 affects 3510, 3511, 3310, and 3320
Sun Alert 102128 affects 3310 and 3320 only

Modification History
Date: 27-APR-2006

Updated PFIN to add one resolution patch

Date: 20-JUL-2006

Updated doc to FIN and added 3 more resolution patches

Previously Published As
102146
Internal Comments

None.

Internal Contributor/submitter
[email protected]

Internal Eng Business Unit Group
KE Authors

Internal Services Knowledge Engineer
[email protected]

Internal Resolution Patches
113723-15, 113724-09, 113722-15, 113730-01

Internal Kasp FAB Legacy ID
102146

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2006-07-26
Avoidance: Service Procedure
Responsible Manager: null
Original Admin Info: WF - corrected typo, chgd Sun Alert 102186 to 102086 in Resolution section on 10/27/06 - Joe

Product_uuid
3db30178-43d7-4d85-8bbe-551c33040f0d|Sun StorageTek 3310 SCSI Array
58553d0e-11f4-11d7-9b05-ad24fcfd42fa|Sun StorageTek 3510 FC Array
95288bce-56d3-11d8-9e3a-080020a9ed93|Sun StorageTek 3320 SCSI Array
9fdbb196-73a6-11d8-9e3a-080020a9ed93|Sun StorageTek 3511 SATA Array

Attachments

This solution has no attachment