Sun Fire V890 Rack Kit handle may become broken and will now be available as a FRU.

Asset ID:	1-73-1001004.1
Update Date:	2010-08-23
Keywords:

Solution Type FAB (standard) Sure

Solution 1001004.1 : Sun Fire V890 Rack Kit handle may become broken and will now be available as a FRU.

Related Items


Sun Fire V890 Server

Related Categories


GCS>Sun Microsystems>Sun FAB>Standard>Reactive

PreviouslyPublishedAs
201330

Product
Sun Fire V890 Server

Part

Part No: 330-3200-01
Part Description: Handle, V890 Rack kit

Xoption

Xoption Number: X9628A-Z
Xoption Description: V890 Rack Mount kit for Exp Cabinet

Xoption

Xoption Number: X9638A-Z
Xoption Description: V890 Rack Mount Kit, Sun Rack 900

Impact

There is no operational impact to the system if this issue occurs.

This asset is being released as Preliminary and will be updated to resolved once material becomes available.

Contributing Factors

Sun Fire V890 servers shipped during the month of August 2006 may be affected.

The supplier has since adopted a screen to ensure no further contaminated lubricant is used.

Symptoms

It has been reported that occasionally, the rack mount kit handle on the Sun Fire V890 server has been broken by the customer. A new FRU is being released that will allow the rack mount handle to be replaced onsite avoiding replacement of the complete rack mount kit.

Root Cause

Root Cause was due to a manufacturing production defect, suspect bad batch of lubricant used during assembly of the rack-kit, resulting in minor cracking of the plastic molding near the handle fixing points.

Maximum possible exposure in shipped systems is approximately 80.

All inventories have been screened, and additional ongoing screening has been implemented in manufacturing.

Workaround

Resolution

Upon Failure only, replace broken handle with new handle FRU, Sun Part Number 330-3200-01 (or above).

Modification History
Date: 21-NOV-2007

Changed from Preliminary to Resolved based on availability of Final Resolution.

Previously Published As
102730
Internal Comments

This asset was fully evaluated as an FCO by Sun Quality and found not to meet criteria due to the small exposure and potential for experiencing this issue.

Related Information

ECO: WO_34660

Internal Contributor/submitter
[email protected], [email protected]

Internal Eng Business Unit Group
SSG WGS (Workgroup Systems)

Internal Eng Responsible Engineer
[email protected], [email protected]

Internal Services Knowledge Engineer
[email protected]

Internal Kasp FAB Legacy ID
102730

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2006-12-01
Avoidance: Hardware
Responsible Manager: [email protected]
Original Admin Info: WF - Draft entered into KASP and sent to extended by Joe Davis 11/27/06
WF - Sending to publish by Joe Davis 12/1/06
WF - checked status of RSLs and determined the kit needed to resolve this issue
is generally available. Chgd from Prelim to Resolved. - Joe 11/21/07

Product_uuid
5d2816fe-5e51-11d7-8de2-d7bc0dd226fc|Sun Fire V890 Server

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