Sun Fire V445 Servers will not power up when incorrectly configured MBC FRUs are installed.

Asset ID:	1-73-1000983.1
Update Date:	2010-08-31
Keywords:

Solution Type FAB (standard) Sure

Solution 1000983.1 : Sun Fire V445 Servers will not power up when incorrectly configured MBC FRUs are installed.

Related Items


Sun Fire V445 Server

Related Categories


GCS>Sun Microsystems>Sun FAB>Standard>Reactive

PreviouslyPublishedAs
201304

Product
Sun Fire V445 Server

Part

Part No: 501-7288-06
Part Description: FRU, MBC Board

Impact

The first set of 105 FRU MBC boards for the Sun Fire V445 were shipped from CTH with the jumper for pins 1 and 2 of J0601 installed. These FRUs will fail to operate with J0601 in this position and the system will not power up. The jumper must be moved to pin 2 only (open) for the module to operate correctly.

Contributing Factors

A specific group of MBC Board FRUs, P/N 501-7288-06, are affected. The boards can be identified by visually inspecting for pins 1 and 2 of J0601 being jumpered. In addition, they will have serial numbers (at top left of board) from the following list.

1005LCB-0626BC0096

1005LCB-0626BC0099

1005LCB-0626BC009A

1005LCB-0626BC009T

1005LCB-0626BC009V

1005LCB-0626BC00A6

1005LCB-0626BC00AG

1005LCB-0626BC00AM

1005LCB-0626BC00AT

1005LCB-0626BC00AU

1005LCB-0626BC00B2

1005LCB-0626BC00B3

1005LCB-0626BC00B5

1005LCB-0626BC00B8

1005LCB-0626BC00BC

1005LCB-0626BC00BD

1005LCB-0626BC00BE

1005LCB-0626BC00BL

1005LCB-0626BC00BW

1005LCB-0626BC00C0

1005LCB-0626BC00C1

1005LCB-0626BC00C6

1005LCB-0626BC00CC

1005LCB-0626BC00CD

1005LCB-0626BC00CG

1005LCB-0626BC00CL

1005LCB-0626BC00CM

1005LCB-0626BC00CN

1005LCB-0626BC00CP

1005LCB-0626BC00CQ

1005LCB-0626BC00CT

1005LCB-0626BC00CU

1005LCB-0626BC00CV

1005LCB-0626BC00CW

1005LCB-0626BC00D4

1005LCB-0626BC00DE

1005LCB-0626BC00DF

1005LCB-0626BC00DG

1005LCB-0626BC00DH

1005LCB-0626BC00DM

1005LCB-0626BC00DP

1005LCB-0626BC00DQ

1005LCB-0626BC00DR

1005LCB-0626BC00DT

1005LCB-0626BC00DU

1005LCB-0626BC00DV

1005LCB-0626BC00DW

1005LCB-0626BC00DY

1005LCB-0626BC00E2

1005LCB-0626BC00E3

1005LCB-0626BC00E4

1005LCB-0626BC00E5

1005LCB-0626BC00E6

1005LCB-0626BC00E7

1005LCB-0626BC00EF

1005LCB-0626BC00EL

1005LCB-0626BC00EV

1005LCB-0626BC00EX

1005LCB-0626BC00EY

1005LCB-0626BC00F8

1005LCB-0626BC00F9

1005LCB-0626BC00FH

1005LCB-0626BC00FL

1005LCB-0626BC00FM

1005LCB-0626BC00FP

1005LCB-0626BC00FX

1005LCB-0626BC00G4

1005LCB-0626BC00G6

1005LCB-0626BC00G8

1005LCB-0626BC00GA

1005LCB-0626BC00GB

1005LCB-0626BC00GK

1005LCB-0626BC00GN

1005LCB-0626BC00H0

1005LCB-0626BC00H2

1005LCB-0626BC00H3

1005LCB-0626BC00H4

1005LCB-0626BC00H5

1005LCB-0626BC00H8

1005LCB-0626BC00HD

1005LCB-0626BC00HG

1005LCB-0626BC00HH

1005LCB-0626BC00J0

1005LCB-0626BC00J1

1005LCB-0626BC00J2

1005LCB-0626BC00J3

1005LCB-0626BC00J8

1005LCB-0626BC00J9

1005LCB-0626BC00JB

1005LCB-0626BC00JC

1005LCB-0626BC00JK

1005LCB-0626BC00JL

1005LCB-0626BC00JR

1005LCB-0626BC00K6

1005LCB-0626BC00KP

1005LCB-0626BC00KU

1005LCB-0626BC00KV

1005LCB-0626BC00KW

1005LCB-0626BC00KX

1005LCB-0626BC00L2

1005LCB-0626BC00L4

1005LCB-0626BC00L9

1005LCB-0626BC00LA

1005LCB-0626BC00LB

1005LCB-0626BC00LC

Symptoms

When an affected MBC FRU is installed the system will not power up.

Root Cause

Only the lower segments of ALOM code was loaded into ALOM flashrom on these 105 MBCs. After BFT testing the jumper was installed across pins 1 and 2 but the boards were not retested. With this jumper installed, the MBC card will flip upper and lower code and try to execute non-executable code.

Resolution

When replacing the MBC board from FRU stock, move the jumper to pin 2(J0601) prior to replacing the MBC board, then update the ALOM firmware.

Detailed Procedure:

1. Visually inspect the MBC board prior to installation.
2. Refer to the attached document for pin position.
3. Move the jumper to pin 2 (OPEN).
4. Install the MBC board into the system.
5. Update the ALOM firmware. From the "sc>" prompt:

  sc> flashupdate -s (netid) -f (file of download firmware)
  sc> resetsc -y

6. Power on the system

The latest ALOM firmware may be downloaded from http://www.sun.com/download/products.xml?id=44eb1efd

Previously Published As
102635
Internal Comments
Related Information

URL: http://www.sun.com/download/products.xml?id=44eb1efd

Internal Contributor/submitter
[email protected]

Internal Eng Business Unit Group
KE Authors

Internal Eng Responsible Engineer
[email protected]

Internal Services Knowledge Engineer
[email protected], [email protected]

Internal Kasp FAB Legacy ID
102635

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2006-10-03
Avoidance: Reconfiguration
Responsible Manager: null
Original Admin Info: 03-Oct-2006 i am releasing even though i did not get a reply to the question below.

29-sep-2006 karen continuing this FAB in pete's absence. His last question was :
MGT, MBC, and CTH don't appear to be tests. The only one I am really concerned about is MBC since that is the affected component. What is the full name of this board that will be displayed in the Sun System Handbook?
Product_uuid
eb738cf6-d4ad-11da-a742-080020a9ed93|Sun Fire V445 Server

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