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Asset ID: 1-73-1000355.1
Update Date:2010-09-01
Keywords:

Solution Type  FAB (standard) Sure

Solution  1000355.1 :   Ultra 20 Workstation may hang with four (4) 256MB Micron DIMMs installed.  


Related Items
  • Sun Ultra 20 Workstation
  •  
Related Categories
  • GCS>Sun Microsystems>Sun FAB>Standard>Reactive
  •  

PreviouslyPublishedAs
200477


Product
Sun Ultra 20 Workstation

Part
  • Part No: 370-7941-01
  • Part Description: 256MB Micron DIMM

Symptoms

System hangs while booting Solaris:

  • Hangs fairly soon during Solaris & Redhat OS installs.
  • Fails the microtopology on all DIMMs. The test is run from the advance section of the diagnostics supplied on the Ultra 20 Supplemental CD.
  • Must have all 4 DIMM slots populated and must all be Micron 256MB DIMMs

 Other Data Points:

  • If the memory configuration is just 2x256MB or 2x256MB Micron and 2x256MB Infineon -> we don't see a failure
  • If the memory configuration is 4x256MB Infineon -> we don't see a failure
  • The Micron x 4 memory combo has failed not just on Marrakesh but also on the NVIDIA CRB (Customer Reference Board)

 

Part Number    Description    Model    Type        Vendor       Firmware

F540-6463      256BM Unbuffered Non-ECC PC3200 Memory Kit (DDR-400) (2x256)


Workaround

The 4x256MB DIMM configuration is not a standard Sun Ultra 20 configuration.  However, Sun Ultra 20 customers may purchase 2 additional 256MB DIMMs - such an upgrade may result in a system hang as described above. 


Resolution

The corrective action is to replace the 4x256MB DIMMs (part number 370-7942-01) with 4x256MB DIMMs (part number 370-7942-02) (-02 are Infineon). 

 


Previously Published As
101936
Internal Comments


None.


Internal Contributor/submitter
[email protected]

Internal Eng Business Unit Group
KE Authors

Internal Eng Responsible Engineer
[email protected]

Internal Services Knowledge Engineer
[email protected]

Internal Kasp FAB Legacy ID
101936

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date:
Avoidance: Service Procedure
Responsible Manager: null
Original Admin Info: null

Product_uuid
372415be-961d-11d9-9adf-080020a9ed93|Sun Ultra 20 Workstation

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