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| Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | ||
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Solution Type FAB (standard) Sure Solution 1000220.1 : Panther 1500MHz CPU/Memory boards (501-7058-xx) are being replaced unnecessarily.
PreviouslyPublishedAs 200295 Product Sun Fire V490 Server Sun Fire V890 Server Part
Impact This document is intended to assist Field Engineers on the correct technical reasons to troubleshoot, replace, and correctly seat Panther CPU/Memory boards so Benchmark will see a decrease in future NTF's (No Trouble Found). Root Cause They are being found NTF at Benchmark and are getting replaced unnecessarily. Workaround Panther 1500MHz CPU/Memory boards don't support Solaris 8. See following PTS URL's:
Please be aware of PTS Best Practices when seating any CPU/Memory board for the V890 and V490. See following URL: Follow correct PTS procedure when troubleshooting memory or CPU failures and how to tell the difference between these errors. See following troubleshooting documents:
Also make sure when upgrading to Panther (from Jaguar) you have the correct OBP (4.18.1 or greater) or you will see POST errors similar to the following: Previously Published As 102202 Internal Contributor/submitter [email protected] Internal Eng Business Unit Group KE Authors Internal Eng Responsible Engineer [email protected] Internal Services Knowledge Engineer [email protected] Internal Kasp FAB Legacy ID 102202 Internal Sun Alert & FAB Admin Info Critical Category: Significant Change Date: Avoidance: Responsible Manager: null Original Admin Info: null Internal SA-FAB Eng Submission Panther 1500MHz CPU/Memory boards (501-7058-xx) being replaced for unnecessary reasons causing NTF's at Benchmark repair. Product_uuid 5c71fc02-5e51-11d7-8add-8938754df22a|Sun Fire V490 Server 5d2816fe-5e51-11d7-8de2-d7bc0dd226fc|Sun Fire V890 Server Attachments This solution has no attachment |
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