Sun Microsystems, Inc.   Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition
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Sun StorEdge[tm] D1000 Array: Repair Procedures

This section provides the most common repair procedures for the D1000. The repair procedures are provided in the following manual:

Sun StorEdge A1000/D1000 Installation and Service Manual, Chapter 3, "Removing and Replacing Components "

The table below provides the page numbers that each procedure begins on.

Component
Page Number
Tips
Disk Drive *
22 - 23
  • Improved firmware for Seagate 10K.6 disk drives will reduce the incidence of unexpected outages due to a spindle motor issue (FIN I1136-1).
  • Improved drive firmware will reduce the incidence of HDI failures on IBM Discovery disk drives (FIN I0955-1).
  • 18.2GB and 36GB IBM disk drives may be susceptible to early life failures problem (FIN I0724-2).
  • Swapping a disk within a clustered environment could cause issue for a customer's clustered environment in the future if the disk is the quorum device (FIN I0520-1 )
  • Seagate Cheetah 7 FC-AL and SCSI disk drives with serial numbers below 60000 are experiencing a higher than expected failure rate due to a spindle motor issue (FCO A0239-1).
  • Seagate 4 FCAL and SCSI Disk Drives may experience higher than expected failure rates (FCO A0222-1).
  • Quantum (model# VK4550J or VK45J05) 4.2GB disk drives may fail to spin up. (FCO A0113-3)
Cooling Canisters
23 - 24
  • Storage A1000 or D1000 (Dilbert) Power supplies fail with amber LED. (FCO A0162-1 )
Power Supply
25
  • A Power Supply failure on A1000/A3000 disk subsystems currently results in no alarm. ( How To article 1001556.1 )
Controller Board
26 - 28
 
* - For instructions about how to do a Hot-Plug Disk Replacement, please refer to the "Sun StorEdge D1000 Storage Guide"
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