Sun Microsystems, Inc.   Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition
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Sun Storage 7410: Repair Procedures

This section provides tips (when available) for the most common repair procedures for the Sun Storage 7410.

Component Tips
Cluster Heartbeat (interconnect) Card
  • Sun Storage 7410 upgrade procedure for BIOS43 to fix cluster card resource issue. (FAB 1020255.1).
Disks
  • Important Service Procedure in the event Sun Storage 7000/7110/7210/7410 Unified Storage System NAS appliance does not boot. (FAB 1020347.1).
  • Hard media errors on Sun Storage 7000 systems. (FAB 1020970.1).
  • Certain Seagate disk drives may experience servo seek errors. (FAB 1022189.1).
Miscellaneous
  • Sun Storage 7410 recovery procedure for mismatched network device names.(FAB 1022238.1).
PCI
  • FCO A0313-1: Proactive remediation of PCI Express 8-Port Host Adapter (Pandora) B3 cards with C0 cards.. (FAB 1115005.1).
  • Newer and older versions of the PCI Express (Pandora) HBA P/N 375-3487 should not be mixed. (FAB 1022289.1).
Power Supplies
  • Some Sun Fire, SPARC Enterprise, and Sun Storage Systems using Power Supply Units within a certain date code range may experience a Thermal Event upon PSU failure.(FAB 1020545.1).
Service Processor
  • Update to Service Processor firmware to resolve hangs and related symptoms.(FAB 1022287.1).
  • Older versions of the Service Processor firmware on Sun Storage 7110, 7210, 7310 and 7410 can leak memory.(FAB 1267544.1).
SIM
  • RW2 SIM heartbeat timeout (aka White Light Special) scenario with RW2, which will cause one of the SIMs to go offline and show up as one of the paths to the JBOD removed. (FAB 1307224.1 )
SSD
  • Dual port SAS Logzilla device will show only a single SAS port operational in some cases in slot 23 of an Oracle DiskShelf JBOD. (FAB 1307373.1 )

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